no notes and not all of pics from icloud
badabing67
Newbie

I just recieved my iphone 5 to replace my 4, upon set up of the new phone I have not recieved my notes or most of my pictures which were both backed up to the icloud,. How do I get these items back ?

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Re: no notes and not all of pics from icloud
vzw_customer_support
Customer Service Rep

Congratulations on your new iPhone 5, badabing67!

I'm sure you'll be able to get those important notes and pictures moved over to the new device. Verizon Wireless does not control iCloud or any of its components. I recommend reaching out to Apple and their support for the best resolution. Keep us posted!

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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