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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
no notes and not all of pics from icloud
badabing67
Member

I just recieved my iphone 5 to replace my 4, upon set up of the new phone I have not recieved my notes or most of my pictures which were both backed up to the icloud,. How do I get these items back ?

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Re: no notes and not all of pics from icloud
vzw_customer_support
Customer Support

Congratulations on your new iPhone 5, badabing67!

I'm sure you'll be able to get those important notes and pictures moved over to the new device. Verizon Wireless does not control iCloud or any of its components. I recommend reaching out to Apple and their support for the best resolution. Keep us posted!

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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