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not a happy iPhone/Verizon customer right now
Vivster
Member

Purchased an iPhone 5C a little over a month ago and for the first time ever had to bump up my data plan to avoid overages.  I have seen all the other conversations on this topic so I know it is a widespread issue.  What I don't know is what is Verizon/Apple going to do about it?  All the suggestions about turning this off or that off defeats the purpose of having a smart phone.  I am seriously considering changing both phones and carriers.

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Re: not a happy iPhone/Verizon customer right now
vzw_customer_support
Customer Support

Vivster We don’t want you to leave us! Data usage can be explained and managed so that you are able to enjoy your phone. Did you have a 4g device before activating the 5c? Did you install software? Download contacts,pictures,videos,email etc?


SheritaH_VZW
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@VZWSupport


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