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phone says no service but I can get on internet
evansd
Newbie
‎07-22-2015 05:23 PM

phone says no service but I can get on internet

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Re: phone says no service but I can get on internet
vzw_customer_support
Customer Service Rep
‎07-22-2015 05:51 PM

Let's resolve this no service issue Daniel! When did this error on your phone start? What is your iOS version? What is your ZIP code? Is your phone part of prepaid or postpaid service? It is normal for the phone to connect to the internet even with out cellular service if it is connected to WiFi, is it? In the mean time try resetting network settings and test: http://www.verizonwireless.com/support/knowledge-base-84755/


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