questioning text message concerning data usage

[Car01boy]

As long as I have had my service i have never received a message that my data had to be increased?

[vzw_customer_support]

Car01boy,

Getting an unexpected message about your data service can definitely be concerning. That could just mean you've used more data this month than you normally do though. We want to make sure we figure this out together. What does the message say?

AndrewT_VZW