Two things come to mind. First if what verizon said about the first two days is considered new they lied. First the phone never would have gotten back to them in two days. (first lie)
The verizon rep here was correct that it should have been listed as Per Owned Like New, but the price of the phone drops so repackaging the device and saying it was new brings in the full cost so its good business to deceive you.
The second lie was selling used as new via the repackaging. Years ago I bought a computer part from Walmart and I noted the box was shrink wrapped, but it was the only model of what I wanted since the lower devices did not have all the bells and whistles. Needless to say when I opened the box the registration papers and set up disks were missing.
Walmart however was pretty decent in that they took it back, credited my card and said the store has a shrink wrap machine but in no way was the item not new? I pointed out someone either stole just the paperwork and set up disks or they bought it back and Walmart never checked the returned item. But they took it back.
Now later in the day I was in there buying a video camera for my wife, and in the electronics section the same exact item I returned was shrink wrapped again and being sold as new. Very dishonest.
Good Luck
