Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
restore iPhone 5 from asurion replacement

my iPhone 5 was replaced by asurion and now I can't charge it after a year in a drawer.  Apple repair said the replacement from asurion had different software the original apple os. Is there another way to restore it?

Labels (1)
Tags (1)
Re: restore iPhone 5 from asurion replacement
Customer Support

Let’s take a closer look into reviving your device, Jackfarrell. When you plug the charger into the device, does it make any indication that it is recognizing the connection? Have you attempted to charge the device from different power outlets or with a different charger?


Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!