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some of my contacts are not receiving my texts
kai29
Member

Hi,

can anyone help me?  couple of my contacts are not receiving my texts. I get their texts, but they don't get any of mine.

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Re: some of my contacts are not receiving my texts
vzw_customer_support
Customer Support

Hi kai29,

Yikes! I know the importance of making sure your text messages are received by your family and friends!  I definitely want to help! Let's try a few things to see whats causing this issue.

*Are you using the native text application on your iPhone 5?
*Are you sending the text using the iMessage feature?
* Do you notice any simularityes in the messages that are not sending? 

Also, here are a few helpful tips:

• Verify that every phone number in your contacts list includes an area code.
• When sending to existing contacts, ensure that your contacts include the full phone number, and not just the information needed to dial locally.
• If you are trying to send a message to multiple recipients and you type in each contact manually instead of using the contact list, make sure you tap return instead of space to separate each one.


Keep us posted, and let us know if you need anything further.

Thanks,

TanishaS_VZW
Follow us on Twitter @VZWSupport

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Re: some of my contacts are not receiving my texts
Missmae5
Member

I'm having same issue.. and no one seems to have an answer. I have to use face book chat to text my best friend. Its annoying.

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