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sometimescalls go directly into voicemail w/o ringing--is there a solution?

I have an iphone 5s.

sometimes a call goes right into voicemail w/o ringing.  5 minutes later (when i am in the same location), a call does ring.

it is not consistent.

i tried dialing *73--did not work.

i don't have the mute button or do not disturb on.

is there any way to fix this? 

Labels (1)
Re: sometimescalls go directly into voicemail w/o ringing--is there a solution?
Sr. Leader
Sr. Leader

I don't have the iPhone (any version!) but have had the experience of a call going to voicemail when there is a good signal, other calls DO get through, and the phone simply never rings - I just get a notification that I have a VM.  It seems totally random, and I wish I could be more help!  Thankfully, for me, it doesn't happen often, but it does happen.