unlock my phone

[mamalil]

I just got my iphone5c... I put a security code on so only I could use it but not it won't take that code.  How do I unlock it so I can change my password?  I couldn't get any support from livechat.  does anyone know if I can unlock it myself or does someone from Verizon have to do something?

[vzw_customer_support]

Mamalil, we are here to help! Is this a passcode or lock screen code you activated? If it is, you can follow these steps to unlock the phone... http://bit.ly/JmbR6U

SarahO_VZW
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