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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
using my iphone 5s abroad
See_Sound
Member

I talked to numerous Verizon staff to gurantee i would be able to use my phone abroad and i was promised multiple times it would work. Hey guess what,  it doesnt work! now im travelling abroad having to hunt down possible ways of getting in touch with verizon to fix this, cant use my phone though to call them! seems the live chat isnt actually open at 6am like it states.

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Re: using my iphone 5s abroad
vzw_customer_support
Customer Support

I'm sorry to learn you are having problems using your phone while travelling, See_Sound. Thank you Ann154 for providing our Global Support. Which country are you visiting? Can you please check the following settings: Settings>Cellular>Roaming>Enable International CDMA.

AndreaS_VZW
Follow us on Twitter @VZWSupport

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Re: using my iphone 5s abroad
Ann154
Community Leader
Community Leader

International Support - Verizon Wireless

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: using my iphone 5s abroad
vzw_customer_support
Customer Support

I'm sorry to learn you are having problems using your phone while travelling, See_Sound. Thank you Ann154 for providing our Global Support. Which country are you visiting? Can you please check the following settings: Settings>Cellular>Roaming>Enable International CDMA.

AndreaS_VZW
Follow us on Twitter @VZWSupport

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