We have been loyal customers for 12 + years, and have 10 lines of service with Verizon. We have gone from enjoying our services and bragging about how awesome Verizon is to steering people away. Why? First, the cost of the Family Share is ridiculous because they fail to tell you that an addional $5.00 to $8.00 will be added to EVERY line for ridiculous fees, so for us that an additional $50- $80.00 per month on top of the regular services. Second, the share data plan max of 20gb is not enough for 10 lines to share , so we have gone from enjoying our smartphones to turning everything off excpet phone ususage unless we are on wifi, complete dissapointment for us. Third, I have an Iphone 5 that was working great, now since ios 7, my signal, texting and interent speed are horrible. Verizon really should consider restructuring the data limits, its truly causing loyal customers to look elswehere for service.