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water damage iphone 5 plz help
ozzy1984
Member

i have a iphone 5 and it has water damage. whats it going to coast me to replace it? ive seen people say 300 and some say 150. either one do they put it on your bill or do you have to pay up front? also how long before you get another phone because i have no phone at the time cause of this.

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Re: water damage iphone 5 plz help
vzw_customer_support
Customer Support

Hey ozzy1984!

Sorry to learn of the fate of your iPhone 5! That's a real bummer. I'm sure I can answer your questions. The cost for a replacement really depends on if you have insurance on it. If so, there is a deductible cost of $169.00. If you do have insurance, the just call 888-881-2622 or visit phoneclaim.com/verizon

If you choose to purchase a new phone, it depends on which one you get (16GB, 32GB, 64GB) Here's a link with the info: vzw.com/iphone

You also have an option of purchasing a replacement from a friend or family member, or a third party. From these sources, the cost can vary.

I hope this information is helpful,

Christina_VZW
Please follow us on twitter @VZWSupport

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