Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
what could be using up my data
12342
Member

What can I have open that is using all my data. I have never used data like I am using on the iphone help

Labels (1)
0 Likes
Re: what could be using up my data
vzw_customer_support
Customer Support

We'll help solve this data mystery! There's actually a lot of things on a smartphone that can contribute to data usage. Did the unexpected usage begin when you first got your iPhone? Or possibly after installing a particular application? On an iPhone, you may be able to determine where most of the data is coming from by going to Settings>Cellular and scrolling down to the list of applications and their use. This will help you determine what programs have been adding to your usage and even give you the option to turn cellular data off for individual applications so they only use WiFi. Make sure you're connecting to WiFi whenever possible to help conserve. Also, close applications when you're done using them by double tapping your home button and swiping applications up and off the screen.

JenniferH_VZW
Please follow us on Twitter @vzwsupport