I had made an online order for my iphone 5s on 11/15 online. It showed that will be delivery by 11/19. I had recived the email with conformation # as quickly, but it always show "being processed, check it back tomorrow" in my order status. I have checked the local store, and they have the device in stock. So, I may want to cancel the order and get it in local store.
However, I called to the customer serving for all day. They always told me to transfer me to another department. The only time, they said it would not cancelled during the status was being processed and also do a transfer to another deparmenrt. but There is always being No Agents Avilable for each time!!
The chat live will not help you to do anything, except provide a phone number and let you call them.
Now, my status still not changing, and I have no idea to who i can communited with this issue.
Who can help me ?? How can I cancel it or to know anything about my order without only waste time for waiting and calling.
