Re: why is the signal on iPhone 5s so poor compared to iPhone 4s????
vzw_customer_support
Customer Service Rep

Thank you for the continued support familyof4inva! Have you taken the device into a store for evaluation? Have you reached out to Apple regarding this issue? Please keep us posted, thanks!

MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

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Re: why is the signal on iPhone 5s so poor compared to iPhone 4s????
familyof4inva
Newbie

Not yet, we were aiming to avoid a Verizon store, such a time consuming and

painful experience. And we were leaning on Verizon versus Apple since the

buzzing only started after resetting the phone per guidance from Verizon.

Jennifer Stefero

On Feb 27, 2014 3:00 PM, "Verizon Wireless Customer Support" <

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Re: why is the signal on iPhone 5s so poor compared to iPhone 4s????
vzw_customer_support
Customer Service Rep

Thank you! I appreciate the insight. How is the sliding button positioned above the volume keys positioned? Is it facing upwards towards the screen? If so, slide down.

YosefT_VZW
Follow us on Twitter @VZWSupport

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