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worked perfectly 2 days ago. Now email is hesitant, cannot open emails. Very slow email. email screen looks a bit odd. All other functions are normal including texting. Settings look normal. Any suggestions?
CHMDOC
Member

worked perfectly 2 days ago. Now email is hesitant, cannot open emails.  Very slow email.  email screen looks a bit odd.  All other functions are normal including texting.  Settings look normal.  Any suggestions?

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Re: worked perfectly 2 days ago. Now email is hesitant, cannot open emails. Very slow email. email screen looks a bit odd. All other functions are normal including texting. Settings look normal. Any suggestions?
MiiHere
Leader

If it's a 3rd party e-mail app, I suggest removing it and reinstalling it. Or at the very lease, remove your account and then add it back.

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Re: worked perfectly 2 days ago. Now email is hesitant, cannot open emails. Very slow email. email screen looks a bit odd. All other functions are normal including texting. Settings look normal. Any suggestions?
CHMDOC
Member

Thanks.  email is Verizon.  how easily is the email account deleted and reinstalled?  Where do I get directions?

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Re: worked perfectly 2 days ago. Now email is hesitant, cannot open emails. Very slow email. email screen looks a bit odd. All other functions are normal including texting. Settings look normal. Any suggestions?
vzw_customer_support
Customer Support

CHMDOC, let's make sure we get things back in working order for you ASAP. I have the information you're looking for to remove the e-mail account from the phone. Please follow this link for the step by step directions: http://www.verizonwireless.com/support/knowledge-base-85324/ Please keep us posted.


KevinR_VZW


Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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