stephanie629 we do not want to lose you as a customer. So that we can resolve this for you, I have send you a Private Message.
RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Hi stephanie629!
I want you to be happy with your phone. I see that you are outside of the 14 days to return it, and we really don't want to lose you. What's going on with your device? I'd love to be the one to help you.
ChristinaB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
what is my account number not my phone number my account number
It's on your bill and available in My Verizon and by calling customer service.
My screen will sometimes go completely white when I am surfing the Internet or sometimes attempting to view a page.
Start a new topic or ask questions in the open forum.
