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1X or extended network
Rsjs1015
Member

My phone is showing 1X or Extended Network what can I do to make calls or downloading..I was just told by a Verizon worker there is nothing I can do unless I get high speed internet..  I can get 3G within a 1/2 mile of our cabin.. I’m using a IPhone 6s. Zip code 48703

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Re: 1X or extended network
vzw_customer_support
Customer Support

Rsjs1015, we know how important it is to have access to your service. We can definitely assist with your service inquiry. The zip code you've provided does show several areas of low to no coverage due to terrain. You were likely advised of high-speed internet as a Network Extender would help to boost signal but it only works via a high-speed internet connection. If you do not have that access in that area but can get a reliable low speed connection of 3 - 6 Mbps, you can try to utilize Wi-Fi Calling instead. You'll find more details on Wi-Fi Calling here:  https://www.verizonwireless.com/support/wifi-calling-faqs/.

 

EbonyR_VZW

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