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4g problems
Danny559
Member

I am at work and I only receive 3g. I checked the area and it says I am in a 4g area my co workers have at&t and metro pcs and they get good 4g coverage. can anyone explain this?

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Re: 4g problems
vzw_customer_support
Customer Support

Danny559, we want to make sure that you are able to enjoy the services we provide. I would like to take a better look at your coverage with you. Can I please have your ZIP Code?


HarleyE_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!


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Re: 4g problems
Danny559
Member

96311 I don't work in a building I work in a residential home.

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Re: 4g problems
vzw_customer_support
Customer Support

Danny559,
We want to work together to get you back into working action. When did this start? Have you seen LTE in this area before? We’re here to help so please share. Also, what make/model phone do you have?

ErinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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