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6S charging port loose will not charge all the time. phone less then a year old.
tambanshar
Member

Charging port loose. Will not charge all the time. phone less then a year old.

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Re: 6S charging port loose will not charge all the time. phone less then a year old.
Ann154
Expert
Expert

Can you visit an Apple store and have it replaced?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: 6S charging port loose will not charge all the time. phone less then a year old.
vzw_customer_support
Customer Support

Tambanshar, having a fully charged phone is always important. We are sorry to hear that you are having trouble with that port. As a loose port would be considered physical damage, do you have insurance on this phone? If so, simply file a claim at http://spr.ly/6584DM0s2. If not, the manufacturer does offer repairs and may be reached at 800-692-7753. We hope this is beneficial. 

  

LorenB_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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