Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Apple text from web
WILNOL21b
Member

I have a apple 6s and so does my wife. However, I unable to bring my phone into work, so I use the web app to text my wife in the morning. She can receivce the message just fine but when she replies I don't get the message until I check my phone. M daughter has a samsung and has o pr

Labels (1)
0 Likes
Re: Apple text from web
sprmankalel
Leader

If you are speaking of using the VZW Messages+ desktop app, you must disable iMessage on your phone and download the Messages+ app to the device. Otherwise, because of Apple's need to control everything, iMessage will prevail. This is why I got rid of iPhone.

0 Likes
Re: Apple text from web
vzw_customer_support
Customer Support

I’m delighted to see you’re using our web services for your messaging, WILNOL21b. But I want to see it working smoothly. Sprmankalel does have a good theory on what may be happening. When you send your wife, or really anyone, a text from Verizon Messages it is not being delivered to them as an iMessage. But if that person has an iPhone, their reply will default to iMessage since you have an iPhone as well. You can actually tell the difference by the color bubble on your message threads. Blue is an indication it’s an iMessage and green is an indication of a text. When you or your wife look at the text she replies with, what color is the bubble?


JenniferH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes