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Back ringtone
Fr3s_t
Member

How can I cancel my back ringtone?

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Correct Answers
Re: Back ringtone
vzw_customer_support
Customer Support

Fr3s!t@, music on the go can be a great treat, but only when you actually want it. Let's get you those steps to remove that ringback tone:


1. Go to the Products & Apps page in My Verizon

2. Click the Manage Your Products tab

3. If you have multiple lines on the account, select the mobile number you want to remove Ringback Tones from

4. Scroll to the Ringback Tones feature and click Remove From Account

5. Review the changes and bill impacts on the confirmation pop-up, and then click Remove Product to confirm the transaction.
LorenB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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Re: Back ringtone
vzw_customer_support
Customer Support

Fr3s!t@, music on the go can be a great treat, but only when you actually want it. Let's get you those steps to remove that ringback tone:


1. Go to the Products & Apps page in My Verizon

2. Click the Manage Your Products tab

3. If you have multiple lines on the account, select the mobile number you want to remove Ringback Tones from

4. Scroll to the Ringback Tones feature and click Remove From Account

5. Review the changes and bill impacts on the confirmation pop-up, and then click Remove Product to confirm the transaction.
LorenB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes