- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi I signed up for voicemail with my cable company. The feature I really wanted was for the cable company to send text of any message I received on my home phone to my iPhone. I am not getting any. I am getting a text to my email but not to my text messaging. I have a neighbor and hers works perfectly. Anyone have any ideal how to get this to work? My cable company Brighthouse said its not their system as it is sending texts to my email. Does Verizon have some block on my text messages?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
michsunshine,
Receiving your messages is very important. I can relate to your concern here. When you entered the forwarding address for your device, was it entered as a ten digit number, or as an email address? Having worked with a similar service of my own, I had to enter my phone’s email address. Try entering your ten digit number followed by @vtext.com. What happens?
KatiM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The feature you are talking about was part of an App called EZGadget which is no longer supported or available. You may still receive your voicemails converted to text via email however.
Gary Doda
Sr. Manager Technical Communications & Customer Forums
Bright House Networks
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Why does voice to text work on my neighbors phone then?
Sent from Carolyn's iPad
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I entered my ten digit cell phone with @vtext.com as you suggested and so far nothing
Sent from Carolyn's iPad
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Michsunshine,
We absolutely want to get this working for you. Let’s keep moving forward. Do you receive text from other people? Has anything changed since you updated to vtext?
JenelleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi thanks so much for trying to help. Let me explain from the beginning. I originally used
Easy Gadget, a program Brighthouse used for voicemail. Brighthouse has since dropped
Easy Gadget and is now doing their own voicemail program. When I go into their
support page I am able to program my voice messages on my landline phone to go to my
Email but they will not go to my phone number as text. Yes you are correct I was using my
10 digit phone number. I tried changing my email to my ten digit number @vtext.com
But nothing happened. I did not get emails or text. Brighthouse has a ticket in and says
It's a software clitch on their end. The reason I want my home voice messages to go to my
Cell phone is I wear an Apple Watch and my cell phones sends all text messages to my
watch Which then vibrates on my wrist. I don't want all my emails coming to my watch as
That is not practical, however getting text messages is very useful. So for now I guess I will
Leave emails going to my Apple Watch so I get all my home voice messages. Hope all this
Makes sense to you.
Sent from Carolyn's iPad