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Buzzing sound during calls
Irishpms
Member

I have noticed in the last few weeks that my phone starts humming or buzzing in my ear during  calls. It sounds like interference but i have no equipment that would cause the problem. What is going on?

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Re: Buzzing sound during calls
Salisbury
Sr. Member

    Irishpms, that could be anything did the iPhone take a hard drop, or maybe an App running such as a game App when the call is received? What I would try is, Go into Settings > General > Accessibility - and scroll down to Phone Noise Cancellation and turn it ON and maybe Mono Audio also. Just to see if that might help alleviate the humming or buzzing.

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Re: Buzzing sound during calls
Irishpms
Member

Thank you for the response. I do have a life case but have not dropped the phone. I already had the noise cancellation on, but have turned on the Mono Audio.

I have read in other forums that this type of problem is not new. My phone is only a year old and this just started so i was hoping for something more definitive.

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Re: Buzzing sound during calls
Salisbury
Sr. Member

    I think it would be very difficult to pinpoint the exact cause. It's certainly not a wide spread issue with iPhones. I have the iPhone 6s Plus and over the first weekend it was released they sold 13 million just in the US.

  I tend to first focus on simple causes such as settings or software. There are way too many iPhones returned for the slightest reasons that could be resolved, you see it time and again here at this forum where people are told, just return the iPhone.

  You have a good post with a legitimate issue that deserves attention. It could very well be a defective speaker hardware issue. I guess Apple warranties for 1 year and maybe you may have insurance that may cover. Hopefully someone may come in with more advice.

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Re: Buzzing sound during calls
vzw_customer_support
Customer Support

Irishpms, I can imagine dealing with a buzzing noise is not ideal during a phone call. I want us to work together to get this buzz to stop. Have you recently made any changes to your iPhone? Is the iOS up to date? Also does this occur when using a Bluetooth?


Here to help.
YareliM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Buzzing sound during calls
Irishpms
Member

I have not made any changes to my Iphone and the IOS is up to date. Don't use bluetooth very often so have no information to add. It reminds me of interference that used to happen when your phone got too close to the stereo. I have not added any knew electronic devices in my office so i am at a loss.

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Re: Buzzing sound during calls
Irishpms
Member

well i read about this problem thru older posts/forums. I have had Iphones for years with nothing like this happening. I bought this phone about a year ago and have not had any issues until recently. I agree that it may be something simple.. but since i am somewhat a geek.. i have gone thru all of my setting looking for an answer.. maybe it is just [removal required by the Verizon Wireless Terms of Service] because i was eyeing the new Samsung..

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Re: Buzzing sound during calls
vzw_customer_support
Customer Support

Your details are very helpful Irishpms. Does this happen everywhere? Is there any physical or liquid damage to the phone?
RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Buzzing sound during calls
Irishpms
Member

Ye, it happens pretty much everywhere but not every call... I have a life case. No water damage or impact damage. The sound is like the rhythm of a ringing phone on silent.. vibration & humming during the call.

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Re: Buzzing sound during calls
Salisbury
Sr. Member

    Irishpms, I wonder if turning OFF, Vibration in Settings > General > Accessibility - might have some impact on it?

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