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Caller id on 6s
Jwalk327
Member

I Recently purchased the 6s and whenever I call someone, they tell me that my  number does not comes up on their caller id? I can't figure out how to change this on my phone.

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Re: Caller id on 6s
vzw_customer_support
Customer Support
Jwalk327,

We do want to ensure your number is coming through properly. Have you been able to review your My Verizon account online to make sure there are not any blocks setup on your line? Also double check to make sure caller id is listed under your features? If everything appears to be set up correctly in your My Verizon you will want to reach out to us to dive deeper into your line.


ChristineJ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Caller id on 6s
kaebfly
Leader

What are they saying shows? Is this happening to everyone you call?

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Re: Caller id on 6s
Jwalk327
Member

Something like "unrecognized number" or something to that effect. It happens to everyone I call including  own children.

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Re: Caller id on 6s
kaebfly
Leader

I would suggest calling Verizon to make sure there isn't something they did on your account.

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Re: Caller id on 6s
vzw_customer_support
Customer Support
Jwalk327,

We do want to ensure your number is coming through properly. Have you been able to review your My Verizon account online to make sure there are not any blocks setup on your line? Also double check to make sure caller id is listed under your features? If everything appears to be set up correctly in your My Verizon you will want to reach out to us to dive deeper into your line.


ChristineJ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Caller id on 6s
bd94s10
Sr. Member

Jwalk327, very strange. As others have mentioned is it happening on every outbound call to a landline and cellular?

One other solution is the Caller Name ID. This allows for you to customize the name that appears on a caller ID. As mentioned above, I would suggest you login to your online account and see what features you have or what is avail.

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Re: Caller id on 6s
EpEagle12
Member

Do you h

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Re: Caller id on 6s
EpEagle12
Member

Do you have HD calling on?

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Re: Caller id on 6s
Jwalk327
Member

I figured out the problem and now it is resolved. Thank you for responding, it is much appreciated.

Re: Caller id on 6s
bd94s10
Sr. Member

Thanks. If you don't mind us asking.. what was the issue? So we can help others in the future.

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