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Can I save the outgoing message on Mom's phone?
ashfordchero
Member

My Mom passed away a year ago and I have kept her service active so that I did not lose her voicemail greeting.  If I cancel her verizon service will I lose the greeting?

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Re: Can I save the outgoing message on Mom's phone?
vzw_customer_support
Customer Support

I understand the feeling, ashfordchero, having recently lost a loved one. The sad truth is yes, canceling her line would mean the loss of any voicemail she had on that line, including her greeting. Perhaps you could have someone call it, on speakerphone, and then record the greeting? Just one possible thought.

 

-George

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Re: Can I save the outgoing message on Mom's phone?
ashfordchero
Member

Thank you, George.  That's a great suggestion.  Sorry for your loss, as well.  

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Re: Can I save the outgoing message on Mom's phone?
vzw_customer_support
Customer Support

We're glad we could help. If anything else comes up, please just let us know here.

- Henry

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