Can't make calls after recent update

[marcdjones]

I am unable to make calls as I cannot access the Phone app on my iPhone 6+ since I updated the phone to 9.3.3. Does anyone know a resolution?

[Weth]

Did you do a forced reboot? Hold in the home and power keys together until the phone reboots.

[marcdjones]

Yes I have and still have the same issue.

[Weth]

Can you see the phone app and it just doesn't open, or do you not even see it

Try this:

settings > general > reset > reset home screen

[marcdjones]

I can see the app on my phone. When I click on it, it goes blank for 30

seconds then goes back to the home screen.

I just tried the home screen reset and it did not fix the issue.

[Weth · Accepted solution]

At this point, the recommendation would be do full phone erase and restore from back up or taking the phone to an Apple Store.

[marcdjones]

Ok. This is the same steps others have provided. I will bring it to the

Apple store this weekend.

Thanks

[DANMCC56]

I have the same issue with an Iphone 5. Verizon has  been useless as a company regarding this. I have no idea where to go. I resent needing to upgrade a phone because a corporate entity busted it.