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Can't make calls
sunkist56
Member

iPhone 6 as of last evening working fine. All of a sudden this morning I cannot make or receive calls or do anything on the Verizon network. Phone is constantly searching and will not connect to LTE or other. Have tried online support and chat and no luck. 

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Re: Can't make calls
Weth
Sr. Leader

Completely turn off phone (Shutdown)

Take Out SIM card and reinsert

Turn on iPhone

Does it reconnect now? 

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Re: Can't make calls
vzw_customer_support
Customer Support

sunkist56, making sure your services are working correctly is important. We appreciate the steps you have taken in efforts to resolve this concern. Allow us the opportunity to further investigate the details. May we have your nearest intersection, City, and zip code so we can accurately pinpoint your location? Do you know if others in your area are having the same experience? Also, besides phone calls, are your text messages and data services also impacted?

 

SylviaT_VZW

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