Called Verizon for the last 3 days
On hold each time for 20-27 minutes was hung up on several times each time I call back have to go through telling support the same thing over and over when they can just look at my notes was told to do a hard reset and call back since I was on the device and didn't hav a secondary phone
I did this and the stupid thing still doesn't work
I don't like paying my good money for crappy service!
I need my phone in case a job calls for me!!
Cookieteetee1975, let's also check on a couple of things. Make sure the ringer/silent switch is not in the OFF position. It's a small switch located in the upper left corner of the iPhone. If it's in the OFF position you'll notice a red color. To turn it ON it has to be pushed toward the screen.
Also go into Settings > Do Not Disturb > Manual - make sure that it is " not toggled ON". If it's showing in Green it is ON.