Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Cannot receive incoming calls
maehana
Member

I got a new iPhone 6 plus at Varizon today.

I can call but cannot receive any incoming calls or texts.

Any advises?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Cannot receive incoming calls
Loquat
Sr. Member

Have you tried calling VZW tech support?  I know that if you iPhone is in Do Not Disturb mode them it'll send all of your calls for voicemail while not ringing on your end.  But you should still receive text...though silent, they should still come through.  Give VZW a call...and check to make sure that at the top of your iPhone screen there isn't a picture of a moon (indicating DND).

View solution in original post

0 Likes
Re: Cannot receive incoming calls
Loquat
Sr. Member

Have you tried calling VZW tech support?  I know that if you iPhone is in Do Not Disturb mode them it'll send all of your calls for voicemail while not ringing on your end.  But you should still receive text...though silent, they should still come through.  Give VZW a call...and check to make sure that at the top of your iPhone screen there isn't a picture of a moon (indicating DND).

0 Likes