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Cant send group text to android/iphone

Iphone 6 plus ios 12.4.1 on Verizon.  Was working fine, used google fi sim card for three weeks then plugged verizon sim back in now cant send group text to mixed recipients (android and ios).  Can receive all texts.

group text, sms, etc all checked in settings;  have tried unchecking and checking again, and restarting phone

i have tried reset network settings

have tried erase all settings and restore

Have tried on wifi or cellular.


still no luck.  Thanks for any help!


Re: Cant send group text to android/iphone
Customer Support

This is not the experience we want for you, Techjunkie2365. I rely on my group texting daily too, so I can imagine how concerning this must be. Let's find a resolution. Are any other services impacted? For example, are you having issues with calls or mobile data? Can you send a normal text? What about sending a picture message?