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Cant swap broken phone with spare phone anymore online?
bchiaino
Member

I have a iPhone 6 that is dead now, won't charge or anything, I have an iPhone SE that's in the box from years ago and wanted to simply use that as the new device to replace the broken. I no longer see this option online, usually you were able to "upgrade" and bring your own device but now all I can do is add it as a new line which I don't want to do, it is just going to replace the broken one

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Re: Cant swap broken phone with spare phone anymore online?
vzw_customer_support
Customer Support

bchiaino, if not already you can swap the SIM card from your iPhone 6 to the iPhone SE to force through the activation. Let us know if this works going forward.

 

 

AlanS_VZW