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Dead iPhone 6 Plus
SALORS98
Member

For no apparent reason, my iPhone is non-responsive, even after being plugged in.  Suggestions?

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Correct Answers
Re: Dead iPhone 6 Plus
SALORS98
Member

Thanks, but phone is now operable after having pressed both buttons at once for 10 seconds.

View solution in original post

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Re: Dead iPhone 6 Plus
dexman
Sr. Member

If the device won't power up at all, I'd bring it to either a corporate Verizon Wireless store or an Apple store to have it checked out.

If it does power up, could some specific details as to what the phone shows & does be provided?

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Re: Dead iPhone 6 Plus
SALORS98
Member

Thanks, but phone is now operable after having pressed both buttons at once for 10 seconds.

View solution in original post

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Re: Dead iPhone 6 Plus
vzw_customer_support
Customer Support

SALORS98,

We're glad to hear that did the trick. That's a quick fix for a lot with Apple devices. We're a post away if needed. 

KatiM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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