Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Did anyone else have operation problems after they updated to iso10?

After i updated to iso10 my phone internet kept giving me issues, eventhough i was on wifi. Then certain apps stayed on a waiting status, until i did a factory reset. Now my text message app sometime works and other times it just closes by itself.

Labels (1)
Re: Did anyone else have operation problems after they updated to iso10?
Customer Support

Hi Jenher78, It can be very frustrating to have issues with a device after updating the software as it is meant to make your device work better. Let me look closer into what is going on. After you did the factory reset, did you continue to have issues with your internet connection /wifi connection? Are you using iMessage or the stock SMS on the device? Share more details so we can look for a resolution.

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!