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Do you receive the giftcard to pay for the iphone or do you purchase the phone itself then receive the giftcard?
aeeidt
Newbie
‎09-19-2014 12:49 PM

Do you receive the giftcard to pay for the iphone or do you purchase the phone itself then receive the giftcard?

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Re: Do you receive the giftcard to pay for the iphone or do you purchase the phone itself then receive the giftcard?
vzw_customer_support
Customer Service Rep
‎09-20-2014 05:32 AM

I can clarify, aeeidt. If you purchase the iPhone in store, the trade in is done in the same transaction. If you ordered your iPhone online and you have submitted your appraisal, you will receive your gift card 4-6 weeks after you ship your traded in device to us.

AndreaS_VZW
Follow us on Twitter @VZWSupport

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Re: Do you receive the giftcard to pay for the iphone or do you purchase the phone itself then receive the giftcard?
itscody
Enthusiast - Level 3
‎09-20-2014 04:30 AM

You will receive the gift card afterwards to my understanding

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Re: Do you receive the giftcard to pay for the iphone or do you purchase the phone itself then receive the giftcard?
vzw_customer_support
Customer Service Rep
‎09-20-2014 05:32 AM

I can clarify, aeeidt. If you purchase the iPhone in store, the trade in is done in the same transaction. If you ordered your iPhone online and you have submitted your appraisal, you will receive your gift card 4-6 weeks after you ship your traded in device to us.

AndreaS_VZW
Follow us on Twitter @VZWSupport

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