Drop Calls
suee9999
Newbie

My calls keep dropping my area code is 07087.  I've never had issues before is there anything I can do to my phone in order to get it working again?  Note this began right around the time of the Corona Virus and the stay at home orders so not sure if that has something to do with it.  

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Re: Drop Calls
vzw_customer_support
Customer Service Rep

We definitely want you to stay connected during this time, and are here ti help! I have looked into the area based on the ZIP Code you provided, and am not finding any active service alerts at this time. Have you tried resetting the network settings on the device. If not, I would definitely recommend giving this a a try. If you are not sure how to do this, please see the following link. https://www.verizonwireless.com/support/knowledge-base-207110/. AlfredoR_VZW

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