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Dropped Calls with 6S. Within the last month I've been starting to get numerous dropped calls at my house. It has always worked fine up until then. It doesn't matter if it's my work phone or my personal phone and it's very frustrating.
DARPED74
Member

Within the last month I've been starting to get numerous dropped calls at my house.  It has always worked fine up until then.  It doesn't matter if it's my work phone or my personal phone and it's very frustrating.

Can anyone give me some information?  A signal booster but I don't know why all of a sudden it has started doing this?

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Re: Dropped Calls with 6S. Within the last month I've been starting to get numerous dropped calls at my house. It has always worked fine up until then. It doesn't matter if it's my work phone or my personal phone and it's very frustrating.
vzw_customer_support
Customer Support

Hello, Darren. Thank you very much for reaching out to us. We definitely understand that experiencing dropped calls while you're at home can be extremely inconvenient specially because you were not experiencing these issues in the past. It's extremely important that we make sure that your device is fully in sync with the network, so you can have the best signal available in your specific area. We've attached a link that will guide you in order to reset the network settings on your device. This process will sync your device to the Verizon network immediately. https://www.verizonwireless.com/support/knowledge-base-207110/

 

In addition to that, we would always recommend for you to take advantage of any Wi-Fi networks that are available to you, so you can use features such as Wi-Fi calling in order to improve your experience. We have attached an additional link that will guide you in order to turn on this feature on your device. https://www.verizonwireless.com/support/knowledge-base-208397/

Geovann_VZW
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