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Dropped call
Untas
Member

I just switched to iPhone 6 and I'm having several phone call dropps . Never had this problem with the 5 s not even once .anything i can do to improve this issue ???

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Re: Dropped call
vzw_customer_support
Customer Support

Untas,

We can't have you dropping phone calls. Let's make sure that we do everything we can to keep the calls connected. What zip code are you in that is having these issues? Have you tried to power the device off all the way and remove the sim card from the phone: http://vz.to/1EdNNMe Once you have tried that leave the sim card out for a good 10-15 seconds. Then re-try the phone calls. Please keep us posted.

KevinR_VZW

Follow us onTwitter @VZWSupport

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