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Edge program
Ashley_Kristian33

Hi! I'm thinking of leaving Verizon, I'm on the edge program and I was told there is no resent termination fee for closing my account. Do I just pay off the remaining bill balance and balance on my phone?

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Re: Edge program
vzw_customer_support
Customer Support

We’ll be very sad if you move away from our wireless family, Ashley_Kristian33. In response to your question, you were given the correct information. You only have to pay off your device balance on the device payment plan, and no early termination would apply unless a contract is also active. We must review your account in order to provide you the most accurate information. I have sent you a direct message; please reply to it at your earliest convenience.


AntonioC_VZW
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