Emailing picture files on iPhone 6s
Stewbreu
Newbie

I recently switched from AT&T to Verizon and now whenever I try to send a picture from my iPhone via email, it makes the send swoosh but goes nowhere. No notifications for unsent Mail & no mail received.   Have tried all the different size options from very small file to actual size photo, nothing works. Never had this problem with AT&T, any ideas?

Labels (2)
0 Likes
Re: Emailing picture files on iPhone 6s
vzw_customer_support
Customer Service Rep

I want you to be able to send picture via email with your iPhone [removal required by Verizon Wireless Terms of Service]. When did this issue start? Are you able to send emails without pictures? Is this issue with all contacts, or only specific contacts?

Please share the steps that you are taking to attach pictures on your email, so that we can have a better understanding of where the issue may be with sending pictures via email.

AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  1. First, go back to a photo album, tap the Edit button, then select the photos you want to send—say, a couple dozen or so.
  2. Next, tap the Share button. ...
  3. Go to the Mail app, create a new message, then tap and hold in the body of the message until a pop-up menu appears; when it does, tap Paste.
0 Likes
Re: Emailing picture files on iPhone 6s
bd94s10
Specialist - Level 2

I know this is a basic question but you have your email account added to your device right? I assume you do but wanted to ask.

So you take a photo > click on the pic > tap the up arrow to share > tap mail (the preinstalled Apple app I'm assuming) > type in an email address / subject (if applicable) and tap send but it doesn't send at all? Is the email account your using to send it the @iCloud email or GMail? If it appears it is sending it seems like it is getting caught in the outgoing mail server.

Its good you tried to scale it down in case there was a size limitation.

0 Likes