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Read this Try the Link..
9. Re: Expected Ship Date: Not available at this time.
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Hi,
Could I have a verizon rep check on my order? I pushed the order through around 3:15AM EST, received the confirmation email at 4:55AM. Website and Email both indicated a 9/19 arrive by date, but my order status has not changed and my expected ship date on the pre-order status went from 10/14 to "not available".
What the heck is going on? If its not going to arrive by 9/19 I'd rather go wait outside best buy to get one.
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See my post 1 or two above this one? They don't have one or 2 versions of the phone. Which one did you order?
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2- 128GB iphone 6 + in silver
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peterk814,
I know that waiting for a device this popular is an inconvenience. We definitely want to provide the most up-to-date information we have. Please use this link http://bit.ly/RjmCUB to retrieve the most current information we have in our system. As the order moves through is normal processing, you may not see any information until the day the device actually ships. Once it has, you will see a tracking number listed and will be able to view the delivery date information via the shippers site. We appreciate your patience in waiting for this very popular device!
SandyS_VZW
Follow us on Twitter @VZWSupport
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While I appreciate that you actually wrote back, this is a completely BS seeded response to my question. Clearly I have been checking the Pre-Order status page hence my worry about where my order is. The status currently tells me that I don't have an estimated ship time, which is my question.
So again I ask, what is my estimated ship time? Its not a difficult question.
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Your best bet is to call the Internet order service department at (866) 338-7390. All that you will get from the minimum wage clowns from VZW on this forum is them posting the same canned check your status link on every thread being of absolutely no assistance to anyone.
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I would like someone to look into mine as well. I ordered 2 for my husband and me and in the first 5 minutes of pre-order and was given a 9/19 date. ...
Here i sit with a received order that is "in process" and "excepted ship date: not available at this time."
Please help
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If they don't have the phones since Apple never sent them to Verizon, why in the world do they have them up for preorder. Bad...
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This is actually quite common. Most of the time it works out well, in the case of such a popular product it isn't always so smooth. Proper communication with the customer base would have eased a lot of the worry. Someone is going to be mad no matter what, but at least you are forthright with the customer and they know what is going on.