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Family base
Tree49
Member

Can anyone help with Verizon Family Base it's telling me that it does not support the iPhone 6! That is the only device I need to monitor!!!!

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Re: Family base
vzw_customer_support
Customer Support

Tree49, you've reached the right place for help. Did you download the My Verizon Mobile application to your deice to manage Family Base? Click the link below for the steps on how to download the application:


http://www.verizonwireless.com/support/knowledge-base-125158/



LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Family base
Tree49
Member

Hi Lazinah,

Thank you for trying to help. However, Verizon Family Base still says it

does NOT support my daughter's IPhone 6.

I gave My Verizon on my phone and have had it on my previous phone ad well

that is how I manage my account.

Also, any time I try to manage get phone from my Verizon account the

changes; such as download videos etc that eat up all our data, or social

media, instagram that also eats up all our data it makes the changes on my

side and a letter is given with those changes, but to no avail she can

still do ad she pleases.

I've gone from 10 to 15 to now 20 gigs I can't afford any more and this

month just so I can ck power school grades etc etc contact the school etc

because everyone wants emails blah blah blah......

My home phone has been changed to Verizon etc.....but I don't have a

contract so I believe we r going to pay off the phones and switch

companies.

I only have a 2 year on the tablet which I can't even start up since July

cause of not being to control the data my daughter uses....it's used for

school, also but damn 20 gigs should be more than enough .

Anyway thanks for trying I guess I will make a trip to the store and make

changes accordingly.

Theresa (tree49)

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