Have to call twice to reach my wife everytime?
Bralsto
Newbie

My wife just got a new iphone 6. Now, every time I call my wife, I have to call once, go to voicemail, and then call back a second time to reach her. She never shows a missed call.

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Re: Have to call twice to reach my wife everytime?
MIWILLIA
Newbie

Did this ever get resolved for you?  I have been having the exact same issue.  People must call me twice to get me.  Calling support didn't help with my problem.

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Re: Have to call twice to reach my wife everytime?
vzw_customer_support
Customer Service Rep

MIWILLIA-


We don't want you to miss out on any important calls.  When did this issue begin?  Have there been any recent changes on your phone?  Does this occur when you're connected to Wi-Fi or our netwok? 


EmmaM_VZW
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Re: Have to call twice to reach my wife everytime?
kaebfly
Champion - Level 3

Is this only happening with you? Or is it all callers? How many bars does she have? If it's initially going straight to voicemail without ringing then she wouldn't show a missed call...it's as if the phone is off.

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Re: Have to call twice to reach my wife everytime?
JSUMI
Newbie

I know it's been 2 years since you posted this, but maybe this helps others...

My mother's iphone 6 plus has same issue (all callers must call twice to get through). It was the Do Not Disturb functions - most settings were on.

Settings -> Do Not Disturb -> Deselect anything highlighted

worked for her phone hopefully this helps

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