Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Have to call twice to reach my wife everytime?
Bralsto
Member

My wife just got a new iphone 6. Now, every time I call my wife, I have to call once, go to voicemail, and then call back a second time to reach her. She never shows a missed call.

Labels (1)
0 Likes
Re: Have to call twice to reach my wife everytime?
MIWILLIA
Member

Did this ever get resolved for you?  I have been having the exact same issue.  People must call me twice to get me.  Calling support didn't help with my problem.

0 Likes
Re: Have to call twice to reach my wife everytime?
vzw_customer_support
Customer Support

MIWILLIA-


We don't want you to miss out on any important calls.  When did this issue begin?  Have there been any recent changes on your phone?  Does this occur when you're connected to Wi-Fi or our netwok? 


EmmaM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Have to call twice to reach my wife everytime?
kaebfly
Leader

Is this only happening with you? Or is it all callers? How many bars does she have? If it's initially going straight to voicemail without ringing then she wouldn't show a missed call...it's as if the phone is off.

0 Likes
Re: Have to call twice to reach my wife everytime?
JSUMI
Member

I know it's been 2 years since you posted this, but maybe this helps others...

My mother's iphone 6 plus has same issue (all callers must call twice to get through). It was the Do Not Disturb functions - most settings were on.

Settings -> Do Not Disturb -> Deselect anything highlighted

worked for her phone hopefully this helps

0 Likes