How can I find if my estimated ship date has changed?

[Beachdog26]

My order email said ship of 10/7.  Subsequently website said new orders for same phone would ship 10/3.  How can I find out if my estimated ship date has changed?

[JPuleo1]

Order Status | Verizon Wireless

[JPuleo1]

Follow that link..you will need to put in your preorder number and your last name to pull up your expected ship date.

[Beachdog26]

I did that. It only shows the order date, order number, and that it is processing.  Been like that since I placed the order on 9/15

[JPuleo1]

Wow..thats a new one on me?? Unbelievable how inconsistant their procedures seem to be. 

[vzw_customer_support]

I'm sorry Beachdog26! As you mentioned, that confirmation should have the order date and then the delivery date. Once it ships, the tracking number will be updated. Until then, it will only show as processing.

Thank you,
VanessaS_VZW
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