Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
How can I find out update on my I-phone 6 plus pre-order status.
mp_305
Member

It is very frustrating that I can't seem to get anywhere with a simple answer. I went into a store and the rep didn't even attempt to resolve my issue. I have been a loyal customer and don't feel the level of customer service that I had become accustomed to.

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: How can I find out update on my I-phone 6 plus pre-order status.
vzw_customer_support
Customer Support

We value your loyalty mp_305 and certainly don't want you to feel this way. I apologize, the shipping status of the orders are based on when the order was placed as well as device model. The status will not update until it ships. This website http://vz.to/ITNaP9 will help you track it or view on My Verizon.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

View solution in original post

0 Likes
Re: How can I find out update on my I-phone 6 plus pre-order status.
marleychambers

Pretty much all you can do is input your pre-order number into this website and get your estimated ship date. Once it ships, you will be charged and you'll get an email confirmation with shipping information.

https://preorder.verizonwireless.com/iconic/iconic/screens/IconicSearchInit.do

Good luck!

0 Likes
Re: How can I find out update on my I-phone 6 plus pre-order status.
vzw_customer_support
Customer Support

We value your loyalty mp_305 and certainly don't want you to feel this way. I apologize, the shipping status of the orders are based on when the order was placed as well as device model. The status will not update until it ships. This website http://vz.to/ITNaP9 will help you track it or view on My Verizon.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

View solution in original post

0 Likes