How can I manage multiple calls (I.e ending one of two calls)

[W-iPhoneuser]

when I add a call the screen automatically switches to "multiple calls" rather than listing the individual callers names. Why is this?

[vzw_customer_support]

W-iPhoneuser,

I know this is an option that you would like to use. I use this feature as well on my phone. Let's look into this for you. What kind of phone do you have?
JasperMM_VZW
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