How do I disable ringback tones on my device?

[aherd]

I bought the slacker ringback tones to make my bill cheaper but I do not want to use it. Verizon tones said I have not bought any tones. However when people call me they hear songs. I do not want this I want them to hear the normal ringing how do I fix this?

[vzw_customer_support · Accepted solution]

aherd,

The ringback tones is a nice feature to have with your phone. I can understand though if you no longer want this feature. You can remove the feature right from your My Verizon account online by following these steps:
1. Log into your My Verizon account online.
2. In My Services, click on My Plans and Services
3. Select what line on the account you want to edit.
4. In the My Features section, click on Manage Products and Apps.
5. Click the Manage Your Products tab.
6. Click the X next to Remove from Account within Ringback Tones.
7. Confirm by selecting Remove Product.

Let us know if you have any additional questions with your account.
NicoleB_VZW
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