NicaDelia, I love having the option to have a customized ringtone. That way I know when it's my phone that's ringing. Let's gather more details. Was this a ringtone that you purchased? If yes, from where?
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!